Clean and comfortable The staff specially ms. Kobayashi was very upbeat, great smiling and she is very intelligently way approaching… shes kind and sweet.. the company was so very warm and they manage well the services… i hope every richmond hotel was like this way… this is remarkable hotel that i experienced
Morales
Disember 2024
I LIKED ALMOST EVERYTHING. ESPECIALLY THE AMAZING AND DELICIOUS BREAKFAST. 😃😃 IT'S THE BEST!!! AND THE STAFF IN THE RESTAURANT WERE ALL SOOOOOOOO WELCOMING. ALWAYS SMILING AND CHECKING ON THEIR GUESTS TO FIND OUT IF EVERYTHING WAS SATISFACTORY. AND IT WAS. 😃😃 THANKS TO THE KITCHEN STAFF AND THE CHEFS. 😃😃😃 TWO WOMEN AT THE FRONT DESK WHO I BELIEVE WERE MANAGERS OR ASSISTANT MANAGERS, WHO SPEAKS ENGLISH WEL, WERE AMAZING. (SORRY I FORGET THEIR NAMES.) THANK YOU TO THOSE TWO WOMEN. THEY REALLY HELPED ME A LOT WITH PROVIDING DIRECTIONS TO SITES MY HUSBAND AND I WANTED TO SEE. THEY VERY INFORMATIVE. 😀😀😀😀 I ALSO LOVED THEIR UNIFORM. ESPECIALLY THE RED ROSE ON THEIR NECK SCARF. SO SOPHISTICATED AND ELEGANT. "BEAUTIFUL LADIES " 🌹🌹🌹🌹🌹🌹🌹
Mary
April 2024
Great location, service and room. Hotel provides free ochazuke at 8-10pm (limited number of sets that run out by 8:45 tho). It was yummy. We got a deluxe room that was very spacious. Amenities are available for self collection at the lobby. Richmond hotels are always comfortable. Standard rooms are small so get a deluxe room for more space. Join their membership program for one hour extended check out.
Jerilee
Oktober 2024
This is a reliable hotel to stay while visiting Utsunomiya. We stayed at a few of the Richmond Hotels while visiting Japan and they were all a good choice. I liked breakfast, comfy rooms and easy check in and check out.
Natalie
Disember 2024
The location was good and the breakfast was very good! I like the PJ's you get for lounging or sleeping in. A solid choice while visiting Utsunomiya!
Natalie
Disember 2024
Close to shops/restaurants & railway station. The staff were excellent.
Gary
September 2024
Reception staff were efficient and welcoming . Good size bedroom, comfortable bed and bathroom was a good size. Easy walk to the railway station.
Zelda
November 2024
Spacious room. Very good breakfast. Have a choice of having Jap/ Western breakfast at the Richmond Hotel Annex which is just across the street.
Agnes
Oktober 2024
- Coffee, Tea bag at the room. - Several useful items (e.g. Charger cables, large mirror, brush, etc.)
Akiko
Ogos 2023
I have stayed in many different hotels in the Utsunomiya station area the last several years, but this one was by far the best! Location is excellent, right outside the station, the facilities were extremely clean, the staff were so friendly right from the moment I walked in the door. Room was bigger than most of the standard rooms here in Japan. Excellent all around!
Ben
April 2022